Privacy Policy

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Last Updated: September 14, 2026

Saraay Remodeling LLC (“Saraay Remodeling,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, submit a contact form, communicate with us, or use our remodeling and construction-related services.

By using this website or providing information to us, you acknowledge the practices described in this Privacy Policy.

We may collect the following information:

• Your name, email address, telephone number, and mailing or project address.

• Information about your property, remodeling project, requested services, budget, and preferred appointment times.

• Messages, photographs, plans, documents, or other information you voluntarily provide.

• Records of communications with us, including emails, telephone calls, and text messages.

• Information submitted in connection with estimates, contracts, financing inquiries, payments, warranties, or customer-service requests.

• Technical information such as your IP address, browser type, device information, pages visited, referral source, and approximate location.

• Information collected through cookies, analytics tools, advertising technologies, and similar technologies.

Please do not submit sensitive financial information through a general website contact form. Payments and financing applications may be processed through secure third-party providers under their own privacy policies.

We may collect information:

• Directly from you when you contact us, request an estimate, submit a form, call, text, email, sign a contract, or otherwise communicate with us.

• Automatically when you visit or interact with our website.

• From service providers, advertising platforms, referral partners, financing providers, or other sources when permitted by law.

We may use your information to:

• Respond to questions and estimate requests.

• Schedule consultations or project appointments.

• Prepare estimates, proposals, contracts, and project documentation.

• Provide, manage, and improve our remodeling services.

• Communicate about your project, account, payments, financing, warranties, or customer-service matters.

• Send service-related emails, telephone calls, and text messages.

• Send promotions or marketing communications where permitted by law.

• Operate, maintain, secure, and improve our website.

• Measure advertising performance and understand how visitors use our website.

• Prevent fraud, protect our rights, resolve disputes, and comply with legal or regulatory obligations.

If you provide your telephone number, you authorize Saraay Remodeling LLC and its service providers to contact you regarding your inquiry, estimate, appointment, project, or account.

If you separately consent to receive promotional text messages, message frequency may vary, and message and data rates may apply. Consent to receive marketing messages is not a condition of purchasing goods or services.

You may opt out of promotional text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided below.

We do not sell, rent, or provide your mobile telephone number or text-message consent information to third parties for their independent marketing purposes.

We may share information when reasonably necessary with:

• Employees, authorized representatives, subcontractors, suppliers, and project professionals assisting with your request or project.

• Website-hosting, customer-management, communication, payment, financing, analytics, advertising, and technology providers.

• Government agencies, permitting authorities, inspectors, insurers, attorneys, accountants, or other professional advisers when applicable.

• Law enforcement or other parties when disclosure is required by law or reasonably necessary to protect legal rights, safety, property, or prevent fraud.

• A successor or related party in connection with a merger, reorganization, financing, sale, or transfer of some or all of our business assets.

We do not sell personal information for money. We may use analytics or advertising providers whose activities could be considered “sharing” or targeted advertising under certain privacy laws. Where legally required, you may request to opt out.

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Operate and secure the website.

• Remember visitor preferences.

• Measure website traffic and visitor activity.

• Improve our website and services.

• Evaluate the effectiveness of advertising campaigns.

• Show advertisements that may be relevant to website visitors.

Third-party service providers may collect information about your online activity over time and across different websites. These providers process information according to their own privacy policies.

You may manage or block cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

Browser “Do Not Track” signals are not interpreted consistently across the internet. Our website may not respond to traditional Do Not Track signals. Where legally required and technically supported, we will process recognized opt-out preference signals, such as Global Privacy Control.

Depending on applicable law, you may have the right to:

• Ask what personal information we maintain about you.

• Request access to or a copy of your personal information.

• Request correction of inaccurate personal information.

• Request deletion of your personal information, subject to legal exceptions.

• Opt out of promotional emails and text messages.

• Request information about certain disclosures of your personal information.

• Opt out of certain sharing or targeted advertising activities.

• Express a concern about how we handle your personal information.

To submit a privacy request, contact us using the telephone number, email address, or website contact form listed below.

We may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries.

• Provide and manage our services.

• Maintain project and business records.

• Fulfill contractual obligations.

• Comply with licensing, tax, insurance, warranty, and legal requirements.

• Resolve disputes and enforce agreements.

• Protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

Our website may contain links to financing companies, payment processors, social-media platforms, manufacturers, suppliers, or other third-party websites and services.

We do not control and are not responsible for the privacy, security, or content practices of third-party websites and services. You should review the privacy policy of each third-party service you use.

Our website and services are intended for adults and property owners. They are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through this website. If we learn that such information has been submitted, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically to reflect changes to our practices, services, technologies, or legal obligations.

The revised policy will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through our website or by another appropriate method.

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Saraay Remodeling LLC

California Contractor License No. 1096325

4455 Murphy Canyon Road, Suite 100

San Diego, California 92123

Telephone: (760) 280-5257

Email: info@saraayremodeling.com

Website: https://saraayremodeling.com

You may also contact us through the contact form available on our website.